Answer.
Incoming
Ring one
Local number. Someone is home. It’s leaking now.
Answered in your shop’s name
On the first ring.
01 / The line
It picks up while you work.
What’s wrong, where, and how soon. No voicemail maze. No “please call back.”
AI receptionist · for the trades
Never missanother job.
You’re under a sink, on a roof, or closed for the night. The phone still rings. Rings into Revenue answers in your shop’s name, books a window you actually have, and texts the crew.
01 Picks up on the first ring
02 Books a real window
03 Texts the person rolling
ANSWER
BOOK THE JOBTEXT THE CREWAFTER HOURSEMERGENCYYOUR NUMBER STAYSNEVER MISS ANOTHER JOB
BOOK THE JOBTEXT THE CREWAFTER HOURSEMERGENCYYOUR NUMBER STAYSNEVER MISS ANOTHER JOBThe desk / three movesBook a line
Book.
Today
4–6 pm
214 Maple · water heater · emergency
Tomorrow 8 am · still open
Only a window you marked free
Only a window
you have.
02 / The board
The job lands where the crew can see it.
If you’re full, it says so and takes a message. It does not invent a time.
Send.
Text · Mike
New job
214 Maple. Water heater pouring. Homeowner on site. 4–6 today.
Before you climb down
Before you
climb down.
03 / The crew
The tech gets the details, not a missed-call badge.
Address, problem, and whether it’s an emergency — one message.
Hear a sample
01 / 03
A sample call · not a recording
What the caller hears.
A made-up shop, Harbor Plumbing, so you can hear the shape of it. Your hours, your jobs, your wording.
- Caller
Hi — my water heater is leaking all over the basement.
- Desk
This is Harbor Plumbing. I can help. Is it leaking right now, and is anyone home?
- Caller
Yes. It’s pouring, and I’m here.
- Desk
That’s an emergency. I can put a tech on for 4 to 6 today at 214 Maple. Should I book it?
- Caller
Please.
- Desk
You’re booked. I’m texting the tech your address and the leak now.
Who it’s for
The phone rings differently in every trade.
Plumbing
“The water heater is pouring into the basement.”
Emergency · today 4–6 · text the on-call tech
Set once
Your hours. Your jobs. Your crew.
IT WILL
- Answer in the shop’s name
- Ask what’s wrong, where, and how soon
- Book only windows you opened
- Flag the emergencies you listed
- Text the person who should roll
IT WON’T
- Invent a price
- Promise a time you don’t have
- Give technical advice
- Pretend, if someone asks
- Guess when it should hand the call to you
Plans
Start with the rings you actually miss.
We’ll quote it to the size of the crew. No made-up monthly number on this page.
A way in
Night desk
The rings that come in after you’ve put the tools down.
- After hours and weekends
- Emergency rules you write
- A text if it can’t wait
- Your number stays
The usual start
Full desk
Every ring, open to close — including the ones you’d answer if your hands were free.
- All-day coverage
- Books only open windows
- Crew text with the details
- Hands you anything unsure
A way in
Multi-truck
More than one line, routed by trade, zone, or whoever is actually free.
- Several numbers or trades
- Routing you set
- A board the whole crew can read
- Still one shop voice
Before you forward a single ring.
Will callers know it isn’t a person?
If they ask, it says so. Otherwise it speaks plainly, in your shop’s name, and doesn’t do a bit.
What if the call is an emergency?
You decide what counts — an active leak, no heat, no power, someone locked out. Those skip the polite wait and go to the emergency window you defined.
Can it give prices?
Only the ones you wrote down. If a job needs a look, it says that and books the visit. It does not invent a number.
What if it doesn’t know?
It takes the message, flags it, and texts you. It does not guess.
Do I have to change my number?
No. The rings you choose forward to the desk. The number on the truck, the site, and the listing stays yours.
What do you need from me to start?
Your hours, the jobs you take, where you work, and what should always come straight to a person.
Book a call
Pick a time that is actually open.
The open times come from the calendar. Once a call is booked, that slot is gone.
Open the full page